Company Description

Capsphere is the first peer-to-peer (p2p) asset-based financing platform in Malaysia, dedicated to making business financing more accessible and efficient. Licensed by the Securities Commission of Malaysia and established in 2016, Capsphere connects businesses with investors to facilitate asset purchases and promote portfolio diversification and enhanced returns.

Role Description

This is a full-time hybrid role for a Client Services Analyst at Capsphere in Kuala Lumpur, with the flexibility for remote work. The Client Services Analyst will be responsible for analyzing client needs, ensuring customer satisfaction, providing client services, and handling financial transactions.

Qualifications

• Client Services and Customer Service abilities
• Strong focus on Customer Satisfaction
• Campaign design and management to drive customer growth
• Ability to communicate effectively with clients and team members
• Organize and participate seminars
• Experience in the finance industry is a plus
• Bachelor's degree in Finance, Business, Economics, or related field