Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Position purpose

The Patient Recruitment Specialist (PRS) is a specialized research professional working with and under the direction of the Director of Clinical Operations. The primary responsibility of the PRS is to screen subject charts in the EMR, build a database of potential study patients, and schedule the patient for their initial screening.

Responsibilities/Duties/Functions/Tasks:

• Understands the applicable protocols and criteria of studies to determine the specific patient population needs
• Daily screening of subject charts and referrals in the EMR system using protocol specific inclusion and exclusion criteria, documenting each potential participant’s eligibility or exclusion.
• Build database of potential study patients.
• Works to develop and implement recruitment strategies.
• Works with sponsor/CRO provided third party recruitment services.
• Work effectively with the CRCs to discuss recruitment strategies and enrollment targets
• Maintains effective and ongoing communication with sponsor/CRO, research participants, Director and PI during the course of the study.
• Develop and implement effective tools of communicating with referring physicians
• Interact directly with potential study participants via phone, email and in person.
• Other duties as assigned.

Qualifications

Education: High school diploma or equivalent. Some college preferred.

Experience: Minimum 1 year of experience with a health care organization.

Other Requirements: None

Performance Requirements:

• Knowledge of purchasing, budgeting, and inventory control.
• Skill in taking and transcribing dictation and operating office equipment.
• Skill in answering the phone and responding to questions.
• Skill in time management, prioritization, and multitasking.
• Skill in writing and communicating effectively.
• Ability to work under pressure, communicate and present information.
• Ability to read, interpret, and apply clinic policies and procedures.
• Ability to identify problems, recommend solutions, organize and analyze information.
• Ability to multi-task, establish priorities, and coordinate work activities.
• Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Position is in a well-lighted medical office environment. Occasional evening and weekend work.

Physical Requirements: Must possess the physical and mental abilities to perform tasks such as sitting for 90 percent of the day; manual dexterity to operate office machines including computer and calculator; stooping, bending to handle files and supplies; and mobility to complete errands or deliveries. Stress can be triggered by multiple staff demands and deadlines.