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Field Service Specialist



Boston, MA, USA
Posted on Wednesday, January 10, 2024

Soofa makes, installs and maintains solar powered, cell connected digital signage in urban environments. This role’s sole purpose is to ensure the uninterrupted operation of digital signage to enhance urban environments.If you enjoy working with your hands to repair machines and equipment and prefer to not be confined to a desk, keep reading!

We are looking for an experienced field professional who is able to translate their problem-solving skills into actionable solutions.You will work directly with our field operations team to regularly clean, maintain, and troubleshoot issues with Soofa Signs in the Boston area. Our ideal candidate is a friendly, hands-on problem solver who enjoys getting their hands dirty and figuring out how things work. You’ll work independently throughout the day in partnership with your manager to efficiently clean, maintain and repair our Soofa signs. You should be comfortable with some priorities shifting as you handle break-fix and projects as needed. No two days are the same!

This role is starting as a seasonal position, however has the ability to develop into a full time role based on performance. You will be working in a remote-flexible environment, that will require visiting sign sites in the field regularly - ability to travel to these field sites is required. Onboarding training will be provided to ensure full comprehension of our signs and how they function. All specialty tools needed will be provided by Soofa, you may be required to supply standard hand tools such as screwdrivers, a hammer, and a step ladder as needed.

Soofa is committed to building a diverse staff and strongly encourages BIPOC and minority applicants. Boston or Cambridge MA-area required. Learn more about Soofa's culture here

About Soofa

Soofa is the neighborhood news feed that connects a community with screens everyone can see and anyone can use. We're a woman-founded MIT startup with a mission to make cities smart, social, and sustainable.