Director of Strategic Accounts
VideaHealth
Location
NYC/Boston/Remote
Employment Type
Full time
Location Type
Hybrid
Department
Customer SuccessAccount Management
Compensation
- $170K – $215K • Offers Equity • Offers Bonus
Less complexity. More dentistry. More impact.
At Videa, we help dental clinicians deliver better care to millions of patients through AI.
Oral health is health. Dentists are protectors of societal wellness. We build technology that enhances the moment of care, amplifies clinical expertise, and makes proactive oral healthcare the norm.
Thousands of clinicians rely on Videa every day. Your work here will be reflected in real practice, improving real patient outcomes. If you want to build something that matters, keep reading.
The Role
We are looking for a Director, Strategic Accounts who wants to build and ship meaningful work.
The Director, Strategic Accounts will own the end-to-end strategic management of VideaHealth's two largest enterprise customers. This leader will operate as a trusted advisor to C-suite and VP-level stakeholders, architect long-term AI adoption strategies, drive expansion across hundreds of practices, and ensure both commercial and clinical success. This is a high-visibility, high-impact role responsible for shaping the future of AI adoption at scale within the nation’s largest DSOs.
This is not a maintenance role. It is a builder role. You will work alongside engineers, clinicians, operators, and AI scientists to solve practical problems for dental teams on the ground. You will help create the platform that replaces the patchwork of disconnected tools.
Key Responsibilities
Executive Relationship Ownership: Own C-suite and senior stakeholder relationships, leading steering committees, ROI analyses, and long-term strategic roadmap discussions
Strategic Account Leadership & Growth: Develop multi-year account strategies, driving AI adoption, expansion opportunities, and commercial growth while owning revenue targets, renewals, and forecasting with precision
AI Transformation & Use-Case Development: Partner with product and clinical teams to co-develop and scale AI use cases, translating enterprise feedback into roadmap direction and broader organizational adoption
Cross-Functional Leadership & Program Execution: Lead cross-functional collaboration to ensure seamless onboarding, issue resolution, and practice activation, establishing governance models that ensure consistent performance at scale
Industry & Competitive Expertise: Act as a strategic advisor on AI and workflow transformation, representing VideaHealth with executives and at key industry events to reinforce our market leadership
What You Bring:
10+ years experience in enterprise account leadership, strategic partnerships, consulting, or large-scale customer management, ideally in AI, health tech, SaaS, or clinical transformation
Experience successfully managing enterprise accounts with complex multi-stakeholder environments, ideally DSOs or healthcare systems
Are comfortable owning C-suite relationships and navigating high-stakes executive discussions
Experience leading large commercial negotiations, multi-year contract cycles, or enterprise rollouts
A blend of strategic vision and execution discipline, thriving in roles where you both set the direction and roll up your sleeves
Communicate with exceptional clarity and influence, with strong financial, analytical, and operational acumen
Experience building structure, process, and enablement programs in high-growth environments
A bias toward action
Comfort in a fast-moving, evolving environment
A focus on practical simplicity, not unnecessary complexity
An ownership mindset
Bonus Points For:
• Experience in healthcare, dental, AI, or regulated environments
• Experience in high-growth or startup environments
What It Is Like to Work Here
We win and lose together as one team. Collaboration is not a buzzword here. We share context early, ask for input, and step in to help when someone is stuck.
We hold a high bar, but we stay grounded. We move fast, learn as we go, and stay focused on what matters most for clinicians and patients.
What We Offer
Competitive compensation and meaningful equity
Unlimited PTO
100 percent company-paid dental and vision coverage
Generous medical contributions
The opportunity to work on AI that is actually used every day
A team of thoughtful, driven people who genuinely care
Do Not Meet Every Requirement?
Apply anyway.
We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
Equal Opportunity
Videa is committed to building an equitable, inclusive, and supportive workplace. Diverse teams build better products and better healthcare. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
We have raised more than $67 million from world-class investors, including Threshold Ventures, Spark Capital, Zetta Venture, and Pillar VC, as well as leaders such as Frederic Kerrest, co-founder of Okta. Our work has been featured in TechCrunch and The Wall Street Journal.
If you want to join a breakthrough health technology company and accelerate its impact, we encourage you to apply.
Compensation Range: $170K - $215K