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Lead Product Designer



Product, Design
Boston, MA, USA
Posted on Thursday, July 27, 2023

Lead Product Designer

Hey there 👋

We’re Rivet 😎 a platform that helps musicians, creators, and artists identify, retain, and nurture their most engaged fans. We help people analyze and optimize fan engagement and empower them with new avenues for monetizing their audiences directly.
So far, our platform has welcomed 2500 talented creators and we’re on the cusp of announcing exciting new partnerships. Recently venture-backed, we’re now seeking a Lead Product Designer to join our rocket ship and help take Rivet to the next level.
As our lead product designer at Rivet, you’ll have the unique opportunity to design a new way for creatives to understand and tap into their most engaged fans, all from the ground up. You’ll play a key role in Rivet’s evolution as an intuitive, intelligent, and actionable platform for creative teams looking to become more data-driven and community-driven. You’ll join our HUNGRY team of creators and engineering wizards and drive a culture built on creating RIVETING experiences.
Are you ready to rock and roll?

Our Story 🎵

Rivet’s story begins a few years ago, when one musician started to grow frustrated with how difficult it was to manage his growing fanbase.
This wasn’t a frustration that was felt by him alone. As he talked to other artists, it became increasingly clear that the world needed better solutions for artists to understand how to engage with their fans. Independent artists in particular struggle with learning to be their own manager, marketing, CRM, and more, while still having the time and space to do what matters most to them: making art.
This musician set out on a mission to bridge that gap for him and his fellow artists, so that they can focus on what they love to do most. He brought together a team to build that bridge with him, and Rivet was born.

Our Team & Culture 🎤

We’re an ambitious and driven team of creatives from MIT and USC with backgrounds in entrepreneurship, machine learning, and music. We’re dedicated to progressing with persistence, limitless vision, and confidence in ourselves and our platform. Operating like a world championship team, we strive to create an environment where every team member at every level feels trusted and confident to take initiative, embrace uncertainty, bring their unique perspective to the table, and be a game changer.
Rivet is a black-owned, woman-owned company that values and deeply understands the importance of inclusivity and empathy, both within the team culture and reflected in our product experience. Above all, we strongly believe in the power that comes from each person’s own creativity, unique experiences, and ideas, and we’re excited to harvest that magic to create an incredible experience for users.

The Role

Rivet is looking for an experienced designer who is passionate about turning complex problems into simple, engaging user experiences. As the lead product designer, you will be responsible for developing and executing the company's design strategy and vision. You will work closely with the product, engineering, and marketing teams to create intuitive, user-friendly features that meet the needs of our users.
You will be responsible for defining and driving the design direction of the company, as well as ensuring that all design work is consistent with the company's brand and values.

Responsibilities ✍️

Own the end-to-end design process, including ideation, prototyping, shipping, and continuous usability testing
Translate complex ideas into simple, intuitive flows and components
Develop and manage timelines and objectives for design projects
Present design work to product and engineering teams for review and feedback.
Work closely with engineering team to guide them through successful implementation of your designs
Analyze and optimize the user experience to improve engagement and retention
Solve specific problems while keeping in mind the big picture and other areas in the rapidly evolving platform
Rapidly modify and revise existing designs to meet changing customer preferences
Maintain and enrich the design system to reasonably allow scalability and efficiency
Stay up-to-date on industry trends and best practices, and continuously test and optimize the user experience

Qualifications 📝

3+ years of experience designing intuitive, customer-facing digital products. Bonus points for experience with data platforms and understanding the nuances of data overwhelm
Mastery of UI/UX, prototyping, visual design, interaction design, typography, layout & visual hierarchy
Fluency in best practices for web and mobile information architecture and design
Strong creative direction, both at the platform level and down in the details
Experience working with startups and designing for pre-PMF products. Ability to navigate and resolve ambiguity
Experience managing multiple projects at the same time and committed to shipping rapidly - Rivet ships new updates and features every other day
Experience facilitating discussions with engineers and product managers to drive strategy and execution
Comfortable and confident sharing your thoughts in verbal or written form. Able to engage constructively in debate and discussion with the team
An appreciation for the details and nuances. Can articulate why different products are incredible, is enthusiastic about keeping up with design trends, and is passionate about building Rivet to that standard
Nice-to-have: copywriting experience

Benefits and more 👨‍💻

We’re a hybrid team that is building in downtown Chicago.
Benefits and salary:
Competitive benefits and salary for an early-stage startup.
Opportunity to join a company at the ground floor and create a new standard for fan engagement and monetization.
Opportunity to build and lead Rivet’s design team as the company evolves.

About the Interview 🗣

We aim to be quick and direct about our hiring process. Here is the typical process for an interested candidate:
Interview with our Co-Founder/Head of Product to explain the role and candidate’s experience.
Take Home Exercise
Interview with Co-Founder/CEO

Apply here:

Reach out to us at contact@rivetapp.co with your portfolio.